Following a successful project to survey, decommission and recommission a Crabtree 1290 machine for Interpack in Australia, we are delighted to share with you the below statement.
Thank you to the team at Crabtree
“From the initial decommissioning and commissioning stages of the Crabtree 1290 project at Interpack, Crabtree supported all aspects of this refurbishment/rebuild.
Interpack put Crabtree to the test with ordering new parts during the refurbishment/rebuild and the response time was fantastic-right from the service desk, administration to the machine shop and dispatch.
The skill, knowledge and professionalism of the engineers involved in the project are second to none. Crabtree, to their credit, sent out a technician a couple of weeks later to follow up when the press was running to ensure that all issues were addressed – now that’s customer service.
Crabtree to this day offer and provide Interpack with its support-being it technical, parts and or training.
From the team at Interpack I would like to thank Crabtree with its efforts, making this project a complete success and driving Interpack forward-Crabtree should be proud of the team it has formed.”
Jason Jones, Plant Manager, Interpack